Archive for the ‘tv’ Category

A Sony Bravia 46″ Digital television – delivered just in time for Christmas

Wednesday, November 19th, 2008

Satellite Assured Ltd is delighted to announce that after a very exciting couple of months with over 19,000 entries they now have a winner for the Sony Bravia HD 46″ Digital television that was offered in their promotional competition online and via TV & Satellite Week magazine.

Shaun Choosing Winner

Shaun Choosing Winner

The winning name was selected by Shaun Matthews of Satellite Assured Ltd and the winner was called immediately from their offices in Chichester with all the team looking on excitedly. “I was so nervous” said Shaun; this was such a big thing with everyone in the office listening to the call. I was so pleased that the winner was in when I called; it was really a fantastic experience telling someone they had won such an amazing prize

Shaun Calling Winner

Shaun Calling Winner

Satellite Assured Ltd will have Mrs Brookshaw’s new television delivered and installed in time for the festive season’s selection of television programmes.

Satellite Assured Ltd would like to thank everyone who took part in the competition both online and via TV & Satellite Week magazine and are pleased to announce that after such an overwhelming response they will launch another competition later this week.

If you would like to be alerted to when the new competition comes live online then please send us an email to: competitions@satassured.co.uk

Satellite Assured Ltd is a satellite TV system warranty and repair company with nationwide coverage. With a dedicated call and assistance centre based in the UK and technical support teams throughout the UK, customers are assured of a first class service safeguarding their satellite viewing. For further information on how you can protect your Sky viewing please call 0845 4600038.

Can you trust an external Sky warranty company?

Tuesday, October 21st, 2008

On the UK domestic market most extended sky warranty plans are provided by independent companies to that of the product manufacturer or service provider.

An extended Sky warranty is if you like a service plan. It is sold to the consumer on the basis that if anything goes wrong with your product within the extended warranty period it will be repaired or replaced no matter how old the equipment is. You should expect to have unlimited engineer call outs during your warranty period and telephone support whenever you need it. The extended warranty covers accidental damage as well as technical faults to either your dish; digital box; cables or remote control.

An extended warranty must not be confused with what is known as a manufacturers warranty. A warranty is freely given by the manufacturer whilst an extended warranty is something you pay for.

A warranty is a form of guarantee from a manufacturer to the consumer that if a product manufactured by them does not live up to the product promise function or breaks down within a specified period of time they will repair or replace the item subject to terms of the guarantee. For example, accidental damage is not covered.

Extended warranties are popular with people who wish to have cover beyond the manufacturers warranty for peace of mind. Mostly people take out an extended warranty after the manufacturers warranty runs out.

Retailers try to encourage consumers to purchase extended warranties at the time of purchase. Before agreeing remember to check what is covered under the manufacturers warranty and compare the extended Sky warranty terms against other extended warranty providers as you may get a better deal elsewhere.

Remember – you do not have to buy the extended warranty from the seller of the product you purchased. There are many extended warranty providers to choose from and it is worth shopping around for the best deal.

Get a recommendation from family and friends who are happy with their provider. Compare prices and value for money within the service provided. Check if any of the providers have any cost saving promotions for you to consider.

It is a highly competitive market and if you are considering an extended Sky satellite warranty breakdown cover for your sky satellite TV system here are some questions you might find useful to ask providers:

  1. What is the call out response time (up to 48 hours is preferable)
  2. Do they provide a service in your area?
  3. How qualified are the engineers?
  4. How many call outs can you have within your warranty period?
  5. Is there any other costs or charges that could affect you outside of the warranty premium you have paid?
  6. How secure are my personal details with you?
  7. Is it likely that your details will be sold to any other company selling services or products?

Get a recommendation from family and friends who are happy with their provider. Compare prices and value for money within the service provided. Check if any of the providers have any cost saving promotions for you to consider.

If you are in any doubt about the company you are dealing with there are other steps to take for peace of mind:

  • Get a recommendation from family and friends who are happy with their provider
  • Check that the company is Ltd and registered with companies house.
  • Look to see if they have a website or literature with information for you to read.
  • See if they are registered with the FSA (applies if they are an insurance broker).
  • Read the agreement carefully before signing and if sold to by phone make sure you respond with your queries or cancellation within the cooling off period (normally 7 – 14 working days).
  • Check if any of the directors have been disqualified by checking the information provided by Companies House www.companieshouse.gov.uk/ddir.

Take note of the person you are corresponding with or if by phone the person you are speaking with and the time and date of your telephone call.

If in any doubt, check with the Office of Fair Trading. The OFT investigates complaints about unfair trading practises, misleading advertising, breaches in the consumer credit provisions and unfair competition www.oft.gov.uk. You can also try contacting Consumers Direct an online and telephone advice and information service for consumers in Great Britain, supported by the Office of Fair Trading www.consumersdirect.gov.uk.